Technical Support

Primary Email contact: 

Support Staff:

Beth Parkin
UDTS Nicky Story Mike Mickelson Mike Willis Gail Hayes
Beth Parkin
Office: 563.589-3204

Nicky Story
Office: 563.589.3647
Cell: 563.580.6042

UDTS and Mediasite

Mike Mickelson

Campus Technology: UD email, network, and on campus internet

Mike Willis

Mediasite and Classroom Multimedia Support

Dr. Gail Hayes
Senior Associate Dean of Academic Affairs
Director of Online Programming

Faculty Resources:

Faculty Resources Course
Importing Previous Classes
Adding an assignment for upload
Moodle Discussion

What's your issue?


  • Logging into Moodle?
  • HINT: It's the same username and password used for accessing email, the UD network, and MyUD
  • Navigating Moodle?



On-Campus Technology

General UD Technology Support
  Resources from the Office of Technology
  Connecting to the internet on campus
  Forwarding UD Email

Accessing Outlook on a Cell Phone
You can access your Outlook account on most Android, iPhone, BlackBerry and Windows Mobile phones. Instructions will vary depending on which phone you own. Start here for instructions: POP, IMAP and SMTP settings can be found in the Outlook web app. Login to, then browse to Options > See All Options > Settings for POP, IMAP, and SMTP access. The Microsoft Exchange server name is 
Acedemic software discounts
Last modified: Monday, June 5, 2017, 5:06 PM