Technical Support

Primary Email contact: UDOnline@dbq.edu 

Support Staff:

Beth Parkin
UDTS Nicky Story Mike Mickelson Mike Willis Gail Hayes
Beth Parkin
UDOnline@dbq.edu
 
Office: 563.589-3204

Nicky Story 
SemTech1@dbq.edu
Office: 563.589.3647
Cell: 563.580.6042

UDTS and Mediasite

Mike Mickelson
Helpdesk@dbq.edu
563.589.3737

Campus Technology: UD email, network, and on campus internet

Mike Willis
MWillis@dbq.edu
563.589.3350

Mediasite and Classroom Multimedia Support

Dr. Gail Hayes
Senior Associate Dean of Academic Affairs
Director of Online Programming
GHayes@dbq.edu
563.589.3349

Faculty Resources:

Faculty Resources Course
Importing Previous Classes
Adding an assignment for upload
Moodle Discussion

What's your issue?

Moodle:

  • Logging into Moodle?
  • HINT: It's the same username and password used for accessing email, the UD network, and MyUD
  • Navigating Moodle?

Video:

MyUD:

On-Campus Technology

General UD Technology Support
  Resources from the Office of Technology
  Connecting to the internet on campus
  Forwarding UD Email

Accessing Outlook on a Cell Phone
You can access your Outlook account on most Android, iPhone, BlackBerry and Windows Mobile phones. Instructions will vary depending on which phone you own. Start here for instructions:http://help.outlook.com/en-us/140/cc511380.aspx. POP, IMAP and SMTP settings can be found in the Outlook web app. Login to email.dbq.edu, then browse to Options > See All Options > Settings for POP, IMAP, and SMTP access. The Microsoft Exchange server name is pod51009.outlook.com. 
Acedemic software discounts
  journeyEd
Last modified: Monday, June 5, 2017, 5:06 PM